F.A.Q.
F.A.Q.
- Which fields in the contact import template are mapped to MoxiEngage?
- How can I delete a campaign?
- Can I subscribe someone to multiple saved searches?
- Can I subscribe someone to multiple Neighborhood News reports?
- My emails and campaigns are labeled as "synced" - what does this mean?
- Can I resend an e-blast that was sent in the past?
- If I export contacts out of Engage, what information will be included in the file?
- How do notes flow between your sync email and MoxiEngage?
- Why is the favs and saves button missing from my contact cards?
- What do "Use This Version" and "Use Email Version" mean when editing a contact?
- Error Message During the MoxiEngage Setup Process
- Changing Your MoxiEngage Sync Email
- Migration Tool Questions and Answers
- Where do I find my main contacts folder in my sync email?
- MoxiEngage Email Sync – Supported Email
- Message Complaint Received
- Why is my Engage screen blank?
- Why have my email groups disappeared?
- Managing Couples' and Spouses' Contact Cards
- Why is My Closed Transaction Not Appearing in My Goals Section?
- What is the difference between a Campaign and a Email?
- How do I clean up duplicate contacts in MoxiEngage?
- How do I get my phone contacts into MoxiEngage?
- How do I make address labels?
- Why are my contacts missing information that is included in the CSV import file?
- Why did my import only pull in some of my contacts from my CSV import file?
- Why aren't my notes syncing from my phone?
- Why are contacts showing in my email but not displaying in MoxiEngage?
- Why is there contact information displaying in the Notes field?
- Why don’t I have the option to import directly to MoxiEngage?