Why do I get an error when I try to Switch User?

  • Updated

If you try to Switch Users but encounter the "Unable to switch accounts at this time, please try again later." error message, please check your browser's third-party cookies setting. Third-party cookies need to be allowed for the Switch User function to work.

After changing your browser's cookie setting to "Allow all cookies" return and Switch Users again. 

tip.jpgTip: Some browsers may call the setting "Cross-Site Tracking".

 

If you are unsure how to enable cookies, search for the name of your browser and "how to enable third-party cookies".

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