If you are in the United States with Century 21, Better Homes and Gardens, Corcoran, ERA, or Sotheby's International Realty, you are with Anywhere and your profile information cannot be changed directly in your Moxi account and is provided through a feed. Therefore, agents will not be able to edit their profile with the pencil icon, or see a dropdown to select an MLS association (as pictured below).
MoxiWorks Customer Support does not have any access or visibility to these external brokerage or franchise data feeds, and are unable to assist with these changes.
To update your Profile and/or MLS information, check with your office admin or contact Anywhere at support@anywhere.re for assistance.
Once the Profile and/or MLS information is updated in the external brokerage or franchise data feed, it syncs to your MoxiWorks account within 24 hours.
As a friendly reminder, profile information includes:
- First name
- Last name
- Designations
- Languages spoken
- License number
- Phone numbers
- Bio
- Website URL (note: this refers to the actual website URL that appears on your profile, not the domain redirect process)
- MLS ID and Association