Potential causes of failures when uploading photos include:

• The file is too large. The Marketing Center will not accept single image files larger than 25MB.
  
  
• Corrupted cookies and corrupted browser cache can cause problems with photo uploads. Try clearing your browser's cookie cache and file cache.

• A slow or unstable internet connection can cause photo uploads to fail. Dial-up connections can cause the uploads to timeout. We recommend using a Broadband or High Speed Internet connection.
  • If you use a wireless connection, a weak signal can also cause a failure to upload. Try moving your laptop closer to the wireless router or wireless access point.
    
    
• If you are logged out of the Marketing Center when trying to upload photos, it could be due to an improperly configured office router, or an incorrectly configured proxy server. You can contact Customer Service for help troubleshooting this situation. We can then provide you with information about the problem, which you can then relay your office's IT staff or your Internet Service Provider so they can correct the problem.