User Session reports by Account Plan

  • Updated

User Session reports by Account Plan show unique users and total sessions from the selected Account Plan, within the specified date range.

To run a User Session report for an Account Plan:

  1. Click Sessions in the left column:
    Sessions.png

  2. Select the start date with Date From and end date with Date To for your report:
    SessionsDateRange.png

  3. Use the menu labeled Account Plan to select an account plan:
    ChooseAccountPlan.png

    Note: Enter a User ID to generate a report showing only that user's activity.

  4. Click the Generate Report button:
    SessionsByAcctPlanGenReport.png

  5. The results of your report will be displayed on screen.

 

In the results you will see a column for Unique Users and a column for Total Sessions.

Unique users: This is the number of users who logged in during the specified period. If a user logged in multiple times during the specified period, they are counted only once in the Unique Users column.

Sessions: This is the total number of logins during the specified period. If a user logged in five different times during the specified period, each of those five logins is counted as a session in the Total Sessions column:

SessionsByAcctPlanResults.png

 

 

Export these results to a CSV file for viewing in a spreadsheet program, such as Excel, by clicking on the 2nd instance of CSV Export:
SessionsByAcctPlanExport.png

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