MoxiWorks displays geographic boundaries in our products exactly as they are provided to us by our third-party data provider, Precisely, and are census designated boundaries. MoxiWorks does not create or modify these boundaries independently, nor will we make ad-hoc or manual changes to this data. Updates to these boundaries are pulled from our data provider twice per year.
If a MoxiWorks customer believes that a displayed boundary or ZIP code is factually inaccurate based on official records, they may submit a request for review. To do so, the customer must provide official supporting documentation, such as:
- USPS maps or ZIP code records
- Other official government boundary definitions or documentation
Once received, MoxiWorks will forward the provided materials to our data provider, Precisely, for their evaluation.
Please note the following:
- Precisely has its own internal criteria for evaluating and applying updates to boundary data.
- Submission of documentation does not guarantee that a change will be made, as any decisions to incorporate changes are at the sole discretion of the data provider. Precisely will not notify MoxiWorks regarding the result of an update request.
- MoxiWorks is unable to provide ongoing status updates regarding the request after submission.
We appreciate your understanding and cooperation in maintaining the integrity of our data sources.
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