Canada’s Anti-Spam Legislation requires you to obtain and document consent for all commercial electronic messages (CEMs). You are responsible for storing your own consent documentation. For more information, refer to https://www.fightspam.gc.ca/.

Make sure you are following all guidelines and requirements for the Canada's Anti-Spam Legislation (CASL) by adding consent to contact for all of our sphere.  MoxiWorks helps you remain in compliance with CASL by only allowing emails from Present, Engage, and Impress to be sent if communication is allowed and noted in your account.

To add communication consent, select My Account from the drop-down menu in the upper left of any screen in MoxiWorks.  Select Agent tools and then select Communication Consent (see below)

Manage Consent Options

1. CSV TEMPLATE: Download the CSV template to add all your people to one file with the correct consent permission.
   
   
   1. Implied Consent: This person submitted their information to you through the regular action of your business. Example: This person filed out a form and included their email address. Note: This type of consent expires automatically after 6 months.
   2. Express Consent: Consent given to you directly by this person.
   3. Personal Relationship: You are exempt from indicating consent.
   4. Date Granted: A date is required for both Implied and Express consent.

NOTE: Only one type of consent is allowed for each person.

2. ADD NEW:
   
   
   1. Single record: Add an individual person
   2. Bulk import: Upload your CSV file to include multiple people at once.

Adding a Single Record

1. Select Single Record from the Add New button (see step 2 above). Add the email address or phone number for your person and select submit (see below).
   
2. Choose your consent option.
   
   
   1. Implied Consent: This person submitted their information to you through the regular action of your business. Example: This person filed out a form and included their email address. Note: This type of consent expires automatically after 6 months.
   2. Express Consent: Consent given to you directly by this person.
   3. Personal Relationship: You are exempt from indicating consent.
3. Select Save
   
   
   1. NOTE: The save button will only appear when all consent items, including start date, are selected.

Editing Consent

A consent record can be updated at any time should your consent to communicate change, either an individual record or in bulk (see below).