We’ve updated our customer support channels to better support you. Below are the many ways you can get support using your MoxiWorks tools. Click the title of each for more details!
- Schedule a call: Say goodbye to waiting on hold... You can now schedule a call with our customer support team, ensuring our call fits into your busy schedule. Note: This is a popular option and currently the earliest available slots may be a week out.
- Live chat: Simply type any question in the chat box, and receive curated tutorials and training videos. If these don’t answer the question, you'll be directed to a live chat with one of our representatives.
- Submit a request: Fill out a quick form with your question, and our customer service team will answer your question via email.
- Help Center: MoxiWorks Help Center has tons of resources for you to get questions answered. Browse our help center here to get acquainted with the ways we are here to support you. Need a quick tutorial on how to best use one of our tools? MoxiWorks Hot Tips are located on the help center so you can start using Moxi like a pro.
We’re confident that these forms of communication will help solve any questions you might have in a fast and efficient manner. To save you time on hold, we have discontinued the customer support phone number, effective October 1st, so our support reps can serve you in scheduled calls and live chat.
Please use the widget below to schedule a call with one of our support reps!
For general questions about how to use each of our products, please select from one of the options below (if there is something wrong with the product, make sure to scroll to the bottom to see our product issue report options):
For Reporting Bugs or Product Issues, select one of the options below: