We’ve updated our customer support channels to better support you. Below are the many ways you can get support using your MoxiWorks tools. Click the title of each for more details!
- Schedule a call: Say goodbye to waiting on hold... You can now schedule a call with our customer support team, ensuring our call fits into your busy schedule.
- Live chat: Simply type any question in the chat box, and receive curated tutorials and training videos. If these don’t answer the question, you'll be directed to a live chat with one of our representatives.
- Submit a request: Fill out a quick form with your question, and our customer service team will answer your question via email.
- Help Center: MoxiWorks Help Center has tons of resources for you to get questions answered. Browse our help center here to get acquainted with the ways we are here to support you. Need a quick tutorial on how to best use one of our tools? MoxiWorks Hot Tips are located on the help center so you can start using Moxi like a pro.
We’re confident that these forms of communication will help solve any questions you might have in a fast and efficient manner. To save you time on hold, we'll be discontinuing the customer support phone number beginning October 1st so our support reps can serve you in scheduled calls and live chat.
We’ve made these changes with you in mind. Time is valuable, and our new customer support channels will get your questions answered faster, simple as that. Thank you for working with us so we can better support you!