MoxiEngage campaigns give you an automatic way to keep in touch and stay top-of-mind with your sphere. Once your campaign is created, there are times when you need to edit it to add new clients, review the upcoming emails, or change email order. Here is how you can manage an active campaign.
Campaigns sent out for holidays may be delayed due to the volume of mail.
Manage a Campaign
From your Campaigns Dashboard, find the campaign you would like to manage and select the title.
To add more people to your campaign, select the Edit Recipients button.
Select Add Recipients.
Select the new recipients for the campaign and select the Add button.
To stop the campaign, preventing any further emails from sending out, select Pause Campaign or Archive Campaign (see below).
- Pause Campaign: This will pause the campaign for you so you can make any edits or changes you need without worrying about accidentally sending out new emails to your clients.
- Archive Campaign: This will stop your campaign and move it to the archived section to get it out of your way. You can also archive paused campaigns you no longer want to run.