Question: Why isn't my agent website functioning as expected?  The menu bar is missing and the search functionality isn't doing anything.

Situation: Your website is missing either the navigation menu across the top of the page, the search widget on the home page is not working, or both.

Solution: It's most likely that you have set up your agent website as a custom domain without following the necessary process.  Perhaps there is forwarding set up on your domain registrar?  If this is the case, please do the following to get your site working as expected:

1.  Remove forwarding from your domain registrar

2.  Complete this form so that our Support Staff can set up your Custom Domain properly on our side: https://moxiworks.wufoo.com/forms/request-to-redirect-agent-domain/

3.  Wait for further instructions from our Support Team through the support ticket that will be generated automatically upon submission of the form.