Question: How do I delete a transaction that I closed by mistake?
Situation: You closed a transaction accidentally and now it is distorting the numbers from your GCI Goal.
Solution: To remove a transaction so that it no longer appears in your GCI Goals, do the following:
1. Navigate to the Goals tab of Engage.
2. In the Details section (on the right) there will be a "manage" button at the bottom.
3. Click the trash can icon for the listing you want to delete.