If you are working with GoDaddy to manage your e-mail for your brokerage, there are certain settings your administrator needs to do in your brokerage account to ensure the agent and staff email addresses integrate with MoxiEngage.  Below please find the instructions necessary to make that integration an easy process and get your agent emails associated with a MoxiEngage account.

Log into your brokerage’s GoDaddy account.

Once logged in, go to My Products.

Scroll down to find Email & Office.

On the left side, select the four-square icon to expand the menu. Select Admin to view the drop-down sub menu items, and select Advanced under Admin.

In the Advanced Admin Center, select the Sign In button next to the Exchange option to access the Exchange Admin Center.

Once you are signed in, please follow the instructions in the following MoxiWorks Support Center Article:  Microsoft 365 Setup Instructions for Administrators.

GoDaddy email users do not need to create a service account to set up the MoxiEngage integration. When you submit the form, we only need a test user email (your email or another user’s email in your org), client ID, tenant ID, and client secret aka the Value ID on step 36 of the Microsoft 365 Setup Instructions for Administrators document linked above.