The core WHAT video for managers is a brief overview of the Moxi Engage manager’s dashboard. It’s strongly advised that you also review all of the agent’s Moxi Engage training curriculum so you have appropriate context to how your manager’s dashboard relates. The agent’s curriculum can be found here.
Click here to open a page that provides a brief training exercise that will help you learn how to use and navigate the Moxi Engage Manager’s dashboard.
Click here to go back to the main Moxi Works onboarding Getting Started page.