MoxiEngage and your sync email are connected in a nearly two-way sync, contacts flow between the two locations according to the notes below:

• Contacts added directly into MoxiEngage are added to your sync email by default.
• Contacts added into the main contacts folder of your sync email are added to MoxiEngage by default.
• Contacts deleted directly from within MoxiEngage are not deleted from your sync email.
• Contacts deleted from the main contacts folder of your sync email are deleted from MoxiEngage.

To find your sync email:

1. Click on your headshot in the top-right corner located within any MoxiWorks product and click My Account.
2. Go to contact info to view your sync email.

Additional Resources

Learn more about your sync email in these articles:

• How do notes flow between your sync email and MoxiEngage?
• Changing Your MoxiEngage Sync Email
• Where do I find my main contacts folder in my sync email?
• How do I limit the contacts that MoxiEngage pulls from my email?
• What do "Use This Version" and "Use Email Version" mean when editing a contact?