Why can't I join the webinar?

Our webinars are hosted by Citrix GoToTraining. Connecting to their service can be impacted by several factors including your local Internet Service Provider (ISP), the version of the Citrix software you're using on your machine, and other programs running on your computer.

Citrix has provided a handy troubleshooting guide on their site. Please try these troubleshooting steps before contacting our support team.

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